We at Eleven Warriors Dry Goods try to do things the right way, just like Woody would have wanted us to do. If, for any reason, you aren't completely satisfied, we'll do whatever we can to make you happy.
We accept exchanges for product defect up to six (6) months after your original purchase and will provide refunds for returns up to 30 days after the original purchase date. Something doesn't fit? No problem – we accept exchanges for new sizes up to 30 days from the original purchase date.
How do I set up a return or exchange?
Reach out to us – with your order number, if possible – and we'll try to make the process as smooth as possible.
How is my refund issued?
All refunds are issued to the original form of payment, which in nearly all cases, will be a credit issued to the credit card you used to make your purchase.
How long will it take my refund to hit my card?
Once we've received the return item, we'll send you an email confirming the refund. From that point, it should show up on your card statement within 3-5 business days.